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Study Abroad Manager (SAM) - Software License

SAM Software License



Basic SAM Software License

The Basic Version of SAM is intended for use by smaller organizations, universities, and single departments or programs. SAM Basic is only available as a hosted solution (SaaS), and provides the following functionality:

  1. Program and Exchange Management
  2. Application Management

Premium SAM Software License

The Premium version of SAM is intended for use by larger organizations, universities, risk management agencies, or entities that require holistic reporting, analytics, and tracking of participants. Premium SAM provides the following functionality:

  1. Program and Exchange Management
  2. Application Management
  3. Risk Management
  4. Advanced Reporting
  5. Integrated Analytics

Software Upgrades

The software license provides access to annual version upgrades comprising the latest features from our road-map and feature requests from the community that have been implemented and integrated during the previous year. Upgrades are provided as installable packages with step-by-step installation instructions in the online technical documentation. Additionally, our Support Policy allows universities and organizations to request for a SAM technician to upgrade on-site installations directly.


Security Updates

Similar to software upgrades, security updates may be downloaded and installed by your own technicians. Security updates will be released immediately upon discovery of new exploits or vulnerabilities in existing open-source frameworks and languages such as Apache, PHP, Python, Java, MySQL, and so on. Purchasing our Support Policy allows universities and organizations to request for a SAM technician to integrate security updates into on-site installations directly.

Note that all universities and organizations who have deployed on-site installations and have an active Software License will be contacted by a SAM representative immediately upon release of each and every Security Update, regardless of whether or not they also have purchased Support Policy .


Technical Documentation

Extensive technical documentation is made available through our online Portal for universities and organizations with active Software Licenses. Specifically, our technical documentation comprises the following guides, tutorials, and overviews

  1. Installation and deployment
  2. Inherent systems integration
  3. Technical specifications
  4. Security plans and constraints
  5. Publications, white papers, etc.